Imperfect

thank the bus driver

How many times have you thanked the bus driver for how many times you rode the bus? Some riders thank them with every chance they get. Others don't. I'd like to think most fall in the middle somewhere.

Expressions of gratitude also vary in language and tone. Everyone not spamming their language's common phrasing has a catchphrase or two. Emotions inflect what we say. An angry or sad thanks does not hit the same as a happy thanks.

How many times have you enjoyed an entire conversation with the bus driver? Remember times where your personal bubbles coalesced. Float those bartered gems of wisdom back into your memory. Reassurances and troubleshooting from either end count.

How many times have you skipped thanking the bus driver? What was so pressing that you needed to leave the bus so fast? A deep conversation with friends got you so caught up. Confusion or delay caused tension so thick that thoughts couldn't intrude. The device of the moment engrossed your entire attention span.

How many times have you argued with the bus driver? They weaved through traffic, trying to compete against the speed of light. They drove at the speed of molasses. You encountered other navigable, yet opaque disconnects. Someone proved the other's claim false.

How abysmal is the congeniality of service? Remember and retell stories of the most excellent providers. As for bad employees, they exist like bad people do. You won't know the circumstances of others until they divulge them to you. Whenever possible, try to coax out the good from the bad. You never know how much a dash of kindness or humanity could help someone out.

How many times have you thanked your service providers for how many times they served you? Adopting a new note taking paradigm here led to quicker, better notes. The focus on public plain text output sets distractions aside. A minimal barrier to entry made starting carefree.

Thanks Herman. Thanks Bear.